False beliefs related to email
Although we use it every day and, in most cases, it is useful to us and does not create problems, in reality, sometimes we know little about e-mail.
This article provides some false beliefs regarding emails that clarify why they cannot be used for safe and compliant distribution of SDSs to product recipients.
They are divided into beliefs related to delivery and evidence value.
The Delivery
If you give the right recipient address, the email will certainly arrive
False
Even if the address is right, there may be reasons why an email fails to reach the recipient. For example, the recipient's server may be temporarily unavailable, the box may be full, or the message may be considered SPAM.
If the message is not considered SPAM by the antispam using the sender, certainly the recipient's antispam, whatever it is, will not block the email
False
This is not necessarily true. Even if an antispam does not consider a message to be SPAM, there is always the possibility that another antispam will recognize it as such.
If the message is not delivered, you will certainly receive a notification email from the recipient's server
False
This is not necessarily true. Depending on the recipient's server settings, it may not be possible to know whether a message was delivered or not.
Cases of non-receipt of emails are so rare that it is not worth considering them
False
Missing cases are quite common and should be considered in the process of sending a message, especially an important one. Some estimates report that the percentage of scattered emails varies between 1 percent to more than 10 percent, depending on the contexts.
The Trial
The sent mail folder represents a certain record of emails sent to recipients
False
The sent mail folder represents a record of emails sent to recipients and can be used in litigation, but it cannot be considered as "non-repudiable evidence." This means that the evidence may be considered irrelevant or disputed by the other party. In fact, the messages contained among the sent mail can be easily constructed, for example, by moving among them emails that were never sent. Moreover, it cannot be proven that the messages were not altered after they were sent.
Printing a sent or received email is a valid way to authenticate its content
False
A printout of an email sent or received is not a valid way to authenticate its content. A printout of an email can be easily manipulated or falsified, so it cannot be considered as certain evidence.
The date and time stamp of the message reported in an email represents legally probative and non-repudiatory temporal evidence that a certain message was sent at a certain time
False
The Time Stamp can be used as legal evidence in court to prove that a certain message was sent at a certain time, but it cannot be considered as "non-repudiatory evidence." This means that the evidence may be considered irrelevant or disputed by the other party.
The display of an email stating that an interlocutor received a certain message constitutes conclusive evidence that the message was received
False
An email can be easily fabricated, manipulated or falsified, so it cannot be considered as certain evidence.
If the "return receipt" option is set, when the email is opened you will certainly receive a message confirming receipt
False
The return receipt option does not guarantee that you will receive a confirmation message when the email is opened, as this depends on the recipient's server and its configuration.
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